Datamax O'Neil H-8308P Betreibershandbuch PDF herunterladen (Seite 97)

88

Symptom

Causes

Solutions

Printhead Hot

The printhead too hot or is faulty.

# Allow to cool or contact your technical

support representative.

There may be a poor cable connection.

# Contact your technical support

representative.

FPGA Hardware

The main controller board may be

faulty.

# Ensure the latest software update has

been performed.

NV RAM Hardware

The main controller board may be

faulty.

# Contact your technical support

representative.

PAPER Sensor

Blocked

Adhesive, dirt or remnants of a label

may

be covering the sensor.

# Clean the debris from the sensor.

# Perform “Calibrate Sensors”

calibration.

The main controller board may be

faulty.

# Contact your technical support

representative.

The Top-of-Form sensor failed the

“Calibrate Sensors” calibration due to a

faulty sensor.

# Contact your technical support

representative.

Paper Calibration

The wrong Top-of-Form sensor side

may

have been selected and not able

to read

media characteristics.

# Ensure the Top-of-Form has

been set

correctly.

The characteristics of the media may

not

be sensed by the printer. (Ex. gap,

notch,

mark)

# Set the paper mode to continuous.

# Install different media.

No Top-of-Form

Found

The gap or mark was not found.

# Ensure the Top-of-Form has

been

set correctly.

# Install different media.

The label image size exceeded the

maximum of 99 inches.

# Check the print mechanism for a

paper

jam.

# Calibrate the printer for the

media

being used.

There may be dirt or debris obstructing

the

Top-of-Form sensor.

# Clean the debris from the sensors.

# Perform “Calibrate Sensors”

calibration.

GPIO Hardware

There may be a poor connection to the

GPIO logic board.

# Contact your technical support

representative.

The GPIO logic board may be faulty.

# Contact your technical support

representative.

Present Sensor

Hardware

There may be a poor connection.

# Perform the Present Sensor test.

The Present Sensor module may be

faulty.

# Perform the Present Sensor test.

The Ribbon Version may need to be

upgraded.

# Ensure the latest software has been

installed.

There may be a poor connection.

# Contact your technical support

representative.

The Ribbon Controller module may be

faulty.

# Contact your technical support

representative.

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